(updated on 01.04.2019)
1. An agreement is required via authorized Email signed and stamped for all works/projects.
We accept Digital copies also, sent from the official Email ID.
2. Delivery times will be agreed on by both parties.
3. All revisions must be assigned within 10 days of receipt of the Translation / Copy. After
this 10 day has elapsed, the translation will be considered as correct. Re-styling a
translation is not included if not mentioned in the initial brief. Sometimes the time
durations depends on the volume of the project. Client and VMRG will come to an
understanding on that at the time. For small projects worth below Rs. 10,000 we charge
100% amount in advance.
4. For individual clients, we require full payment in advance. If a business relationship
(vendorship) has been formed between both parties the vendorship terms will be
applicable. Vendorship is not applicable to individual clients. Clients who have chosen
payment by standing order will be charged 10 days from the invoice date.
5. For larger projects, 50% of the payment is to be made before the project is started; the
remaining 50% is due on the completion of the project always before it is delivered. As a
procedure VMRG has to pay the translators the same advance along with the documents.
6. A retainer basis is available for continuing projects (for example, websites, public
relations or advertising campaigns).
7. Prices, quotes and estimates are exclusive of service or other taxes unless stated.
Currently translation services are not under taxable category. We don't levy any taxes and
TDA is not applicable for us. Invoice amount is considered as the final price.
8. If the client fails to pay in the agreed time period the client will be contacted and must
make immediate payment that day, if not, any expenses caused in settling the debt will be
at the cost to the client. Interest will be applied for late payments and are calculated
accordingly to official rates of the Reserve Bank of India.
9. VMRG International will not be held liable for any late delivery caused by technical
faults such as and including modems, server downtime, email or late delivery caused by
carrier services such as post or couriers.
10. VMRG International will not be held liable for any losses, of any kind, resulting from our
translation work.
11. VMRG International liability shall be limited to the amount of the invoice.
12. Only written contracts between the parties will be taken into consideration and in such
case will be resolved by the courts of Hyderabad, India.
13. Payments can be made by Online transfer or UPI. (Payments at actual). Account details
will be mentioned in every quotation or invoice.
If any queries, please write to info@vmrgmedia.com
